Insights
If you use Slite as a Knowledge base, you will get consolidated reports in the insights panel from AskX and Slite Ask.
The Insights panel is here to help you with 2 jobs:
.1See missing answers and fill the gaps by manually answering, so that your team experience improves over time.
.2See answers your team reported, usually because the source is incorrect, to go fix the source.
Reported questions
Your team can report an incorrect answer by hitting the 
button in an answer. In the
button in an answer. In the Reported tab, admins will be able to see these.
Missing answers
By default, questions without answers will be listed in the 2nd tab of the panel,
Missing answers.
Treating entries of the Insights panel
The panel is built for you to act fast and complete or correct your knowledge base in a few minutes.
So once you click on a question of the list you will be offered with a few actions:
- Retry: You can re-trigger the question and see if Ask is now able to answer it correctly, as documentation or sources might have since been updated.
- Dismiss: You can remove the question from the list (you can also do that in bulk, from the panel, to dismiss many questions at once).
- Answer: You can manually answer the question to complete your knowledge base.
