Assistants
Super Assistants are reusable, AI-powered workflows that bring structure and consistency to your team's most common tasks
What Assistants Do
Assistants transform complex, multi-step tasks into repeatable templates accessible by your entire team.
Getting Started
To create an Assistant, click
Assistants in the left sidebar, then click + New Assistant.
You then have two options:
- Build your own: Start from scratch for full configuration control.
- Use our templates: Select a predefined template. The Assistant will automatically suggest relevant steps and connected Data Sources for that use case.
Assistant Elements
Each Assistant is made up of several elements that structure the output and guide the user.
In the preview (center)
Welcome Message
The message users see when opening the assistant. It's displayed only and it does not trigger the assistant.
Kickstart Buttons
One-click, predefined prompts that help users begin the workflow quickly without typing.
In the right sidebar
Assistant Name
What users see in the sidebar and main view.
General Context
Background information the assistant should know when running — recurring details or instructions relevant to all interactions.
The field shows a placeholder with an example:
"Focus on actionable changes. Never flag items less than 24 hours old. Always check multiple sources before reporting."
Assistant Steps
Steps define what the Assistant should do. Each step is a plain-text instruction — just describe what you want Super to accomplish, in natural language. There are no action types to choose from.
You can still add filters to a step to scope it to specific Data Sources. To do that, click Specify sources.
Answer Format
Defines how the assistant should structure its responses — templates, formatting rules, or response patterns.
Build & Refine (BETA)
A chat input at the bottom of the assistant editor where you can describe how you'd like to improve your assistant in plain language. Super will try to update your steps and inputs based on your instructions.
For best results, use General Context for background info, Answer Format for output structure, and Steps for the actual tasks.
Slack Integration
Assistants can be bound to Slack channels. When a question is asked in a bound channel, Super uses the entire Assistant workflow (including its steps and context) to generate a response directly in Slack.
To bind a Slack channel to an Assistant, click Bind a new channel in the Bind to Slack Channels section at the bottom of the right sidebar while editing your Assistant, then select the desired channel.
Only one assistant can be connected to each channel.
Automate Workflows with Assistants
Super assistants work with both the API and Zapier , allowing you to use them in automated workflows.
Templates to Get Started
Super provides ready-to-use templates to get your assistant set up in seconds. These templates come with recommended prompts and context designed for common business needs.
You can also browse our full gallery of pre-built Assistant templates organized by department:
Management and Access
Any Super user can create and run Assistants. All Assistants are visible to anyone.
Permissions always apply. If a user cannot access specific Data Sources in Super, the Assistant will not access or reveal that content for them.
To delete an Assistant, hover over its name on the Assistants page and select Delete Assistant from the … menu.
Once deleted, it cannot be recovered. If it was bound to a Slack channel, removing or editing the Assistant will update the binding immediately.
Favorites
To favorite an Assistant, hover over its name and select Favorite Assistant from the … menu.
Your favorites will appear at the top for easy access.
