Spaces
What is a space
A space is a pre-set of filters made for your team to ask on very specific contexts.
Why? Let's say you are selling a product. Your engineers might be working on an evolution of a feature. In which case their docs could speak of novelties not yet visible to the users. If a support agent ask a question it, AskX might use the information written in there. → Spaces let you avoid that by creating specific contexts for specific purposes.
How do I create a space
Hit the
+ button in the sidebar, set a title and select the sources that should be used in your space. As all sources synchronised with AskX, this wont bypass permissions. So if a user can't see and get answers from a source in AskX, using it in a space won't change that.
What you can set with Spaces
Creating or updating a space, you can specify:
.1The space name and icon
.2Sources to filter by when using this space
.3A date range (can be dynamic,
last week, last month, etc).4Instructions!This lets you do more than answering question. You can ask to prepare a memo, a meeting note, to turn user feedback in a report, prepare a changelog from updates shared in many places etc.You can start with our
classic preset to keep our regular style, or from scratch for full control on the output..5And a Context. This lets you define specific glossary, and explain what the role of the assistant is.
What should go in context, what should go in instructions?
For better results we recommend to use both but we know the difference is not always obvious. In a nutshell:
- Instructions are what you want the output to beHow to format the answer, how to manipulate the data fetched, precise structure, way to formulate the answer, etc.
- Context is what you want the assistant to know Its role, specific internal concepts you want it to be aware of
NB
Sometimes, the answer is in the place you don't expect. If you don't find your answer though a space, you should try to open your search to all sources. AskX will do its best to guide you through the noise.