Knowledge Maintenance Cheat Sheet

Knowledge Maintenance Cheat Sheet

Keeping your knowledge base healthy doesn’t have to be hard. Here are 12 actions — from quick cleanups to deeper audits — to help you stay on top of things using Slite.

Clean up empty docs

Tidy your channels to allow for easy browsing and remove the noise in the sidebar.


Archive unused channels

Keep your sidebar streamlined and make it easier to understand where to find/create docs.

Archive unused docs

Remove the noise in the sidebar, and make sure Search and Ask are not pulling up irrelevant content.

Update outdated docs

These are docs flagged by your team as outdated. Review and update the content, or assign the doc to the right person to update.

Review expired docs

Review docs where the verification has expired, update them if necessary, and verify them again for a specific time frame.

Tackle verification requests

Follow up on all the verification requests that are still pending directly with the doc owners.

Clear Ask insights

See an overview of unanswered or flagged answers from your team, and retry, dismiss, or update the corresponding content in Slite.

Audit your users, guests and user groups

Make sure the right people have access to the content in your knowledge base, while keeping an eye on costs as well.
Pro-tip: set up automated provisioning

Templates audit

To make sure your documentation follows certain standards, you can audit and update the templates your team is using.

Monitor all your public docs

It's important to monitor this as docs might be shared publicly by mistake and you don't want sensitive information to be available publicly.
Pro-tip: adjust your public sharing settings to fit the needs of your team

Channel audit

Review the different channels in your account, update and verify the most used docs in them, and consolidate or archive those not being used.

Use Slite Agent for automated drift detection

Let the Agent watch your connected tools (Slack, Linear, GitHub, and 20+ more) and flag when docs have drifted from reality. It drafts the fix and routes it to a human triage queue — nothing is applied without your approval.
Available on Slite Pro. Click Agent Maintenance above any doc or collection, choose which sources to monitor, then review suggested edits in the triage queue.