How to Set Up Your Workspace
Having your workspace tailored to your needs from the start eases adoption and maintenance. In this article we have outlined some high-level strategies for you.
Channels
Channels let you organize your knowledge into meaningful categories and help you manage who has access to the information.
When you set up your different channels the first thing to do is to map out the content that you would like to include in your knowledge base and then the (groups of) people that need access to that content.
The overlap between audience and content forms the blueprint for setting up your channels. You can read more about this and the different approaches for setting up your How to Structure Your Slite Account .
Just remember, keep it simple!
Setting up channels will not only help with organizing the content but also help you maintain the information. We recommend appointing at least one admin per channel who is responsible for the upkeep of their channel.
Permissions
Slite is designed for collaboration. We recommend keeping channels public (internally) and encouraging people to actively contribute to the knowledge base as much as possible.
Of course, not all information should be editable or accessible to all users, and this is where our cascading permissions come in.
You have 4 different options that you can combine to cover all different needs:
Public channel
When "Everyone at
company name" is set to either Writer or Reader, everyone will have access to the channel internally.Public channel with selected editors
Notice how the folks in the Management team user group have been made writers, while everyone else can only read the channel.
Public channel with hidden docs
When you associate permissions to a channel, they will be applied to its subdocs. If you need, you can alter the automatically set permissions based on your needs.
Private channel
Much like the example above, channels can be made private. Just set "Everyone at..." to "No access."
Bonus tip: to make managing the permissions easier, you can set up User Groups , and manage access in bulk.
Again, think about the groups of people that need similar access when setting up user groups, and keep it simple. Try not to add people to multiple user groups.
Content
When adding content to your channels we recommend using a similar structure for each channel. This makes it easier to navigate the content in your account, gives people clarity on what they should document, and is more visually pleasing.
Of course every department will be different, but try to aim for a maximum of 10 first-level documents, themes that sit directly underneath the channel.
Use templates for the different sections you would like teams to include in their channels.
Furthermore, we recommend creating a landing page for each channel. One that explains what can be found in this channel and has an overview of the most important docs.
You can leverage our AI feature "Generate a directory" to automatically build this for you via the "/generate a directory" command. Of course, you can always tweak it and add some personal flavour to the page, but this helps you to beat the blank canvas syndrome.
