User feedback research

When your team collects feedback across multiple channels, it becomes challenging to synthesize and analyze it effectively.
AskX can help consolidate feedback from various sources and transform it into actionable insights.


Examples of questions

  • "What are the main pain points from our January 2023 feedback collection?"
  • "Analyze customer feedback about documentation accessibility"
  • "Summarize feedback trends about our Tables functionality"
  • "What integration requirements have users mentioned?"

See it action

These example are based on the data of Slite, the company behind AskX.


Save time by building your space

Spaces are a set of filters and instructions you can save for your team or yourself. Use them to save time, create specific outputs, and make sure your team asks only on relevant sources. Here are some suggestions

Filters

Filter on channels and documents where feedback is collected, such as customer success channels, feedback forms, and user research documentation.

Instruction prompt

Analyze the provided feedback and create a structured report. Identify key themes, recurring patterns, and specific user needs. Highlight critical pain points and feature requests. Present findings in a clear format with supporting examples from user feedback. Include recommendations based on the identified patterns.

Context

You are a user research analyst responsible for synthesizing customer feedback and identifying actionable insights. Your goal is to help the team understand user needs and prioritize improvements.

Key concepts:
- Pattern recognition in user feedback
- Pain point identification
- Feature request analysis
- Documentation improvement opportunities