Slite uses a pooled credit system for Slite Agent features, including automated maintenance, cross-tool search, doc updates, and digests. Simple questions cost very little, while complex multi-step workflows consume more.
This page explains what credits are, what they cost, and how they're consumed.
What's included with each plan
The Slite Agent is included on Pro and Enterprise plans. Included credits are pooled across the workspace and reset on your billing cycle date each month.
Plan
Included credits
Basic
Not included (Slite Agent not available)
Pro
50 credits per seat / month
Enterprise
Customisable per organisation
Credits are shared, not assigned per person. For example, 20 Pro seats give the workspace 1,000 credits a month to use together, with no 50-credit cap per user.
Ask is available on all plans and doesn't use credits. It has its own separate question allowance, pooled across the workspace (30 questions per member per month on Basic, 100 per member on Pro and Enterprise).
Inline AI writing, translation, and grammar tools don't use credits either.
Agent requests use credits wherever they're made, including from Slack, the API, or MCP. Calling /ask through the API uses the Agent when the user has access to it, so those calls consume credits too.
When credits reset
Your monthly allowance resets on your subscription's original billing date, including on annual plans. In shorter months, it resets on the last day of the month, then returns to the usual date. Unused included credits don't roll over to the next month.
Seat and plan changes
Your allowance is based on the seats you pay for, not the seats in use. For example, if your contract covers 20 seats, you receive credits for 20 seats even if only 15 are active.
Adding seats or upgrading: you get the full extra allowance for the current month, even mid-month.
Removing seats or downgrading: you keep this month's remaining credits, and the lower allowance starts at your next reset.
Trial credits
Trials include 500 shared credits for 14 days, regardless of how many seats you have. Extending a trial doesn't refill these credits. When you move to a paid plan, your trial credits are replaced by your plan's monthly allowance.
What a request costs
The cost of a request depends on the AI work involved behind the scenes. Based on internal benchmark measurements, here are typical costs across common tasks*:
Task category
Avg. credits
Example task
Find specific information
0.7 credits
“What happens when the allowance gets exhausted as a user asks a new query?”
Digests
3.8 credits
Daily highlights to weekly multi-source recap
Search across many tools
1.4 credits
“Summarise last week’s customer conversations across Attio and Zendesk”
Edit a document
0.4 credits
“Reorganise this section, preserving its commitments”
Research & edit
1.5–3.2 credits
“Find all related support questions and improve this help page”
Thorough investigation
2.7–5.3 credits
“Find the most recurring customer issues with fixes planned, and for each size the priority and give me a brief on current status of the project”
*These figures reflect measured benchmark runs. Narrow questions cost less, while reading long documents, adding more steps, multi-tool searches, or deeper reasoning consume more credits. When we make the Agent engine more efficient, the same work costs fewer credits.
Follow-up messages and approving edits suggested by the Agent are also Agent requests and use credits. A follow-up that needs no further searching or tool use costs very little.
What happens when you run out
When your workspace reaches zero credits, you cannot start a new Agent task. Any task already running is allowed to finish — if it costs more than your remaining balance, Slite absorbs the difference. The Agent resumes as soon as your monthly allowance resets on your billing cycle date, or immediately upon purchasing a top-up. Your docs, editing, comments, and search keep working as normal.
Credit consumption order
When using the Agent, your workspace draws from your monthly included allowance first. Once included credits are exhausted, the system draws from purchased top-ups in FIFO order (the package expiring soonest is used first).
Top-up credits
Organizations can purchase additional credit packages at any time from the Billing Page (starting at $10 for 100 credits, with quantity adjustable at checkout).
Top-up credits expire after 1 year and do not reset at month-end — they remain available in your workspace until consumed or expired.
Top-ups are bought manually — automatic top-ups aren't available yet.
If you downgrade or cancel, your top-up credits stay in the workspace but can't be spent until you move back to a plan that includes the Slite Agent. Credits can't be exchanged for cash.
Managing credits (as an admin)
Workspace admins and billing admins can review credit usage in workspace settings (AI Usage), including total credits consumed, a per-user breakdown with feature breakdown bars, custom date range filtering, and a CSV export of credit debit events.
Per-user credit limits and spending caps aren't available yet.
If a user who hasn't been active still shows credit usage, check for scheduled digests or document maintenance linked to them, as these keep running in the background. You can pause the digest, remove the user from its audience, or turn off maintenance on the document.