Security at Super

Security is a fundamental priority at Super.
We implement robust measures and follow industry best practices to protect your data and ensure your peace of mind.

Super is built and operated by Slite, Inc.
This doc is an overview is a summary of our measures to ensure security and privacy for our customers, for more details you can access the Slite documentation:


We're SOC2 Type II

Super and its mother company Slite are SOC2 Type II compliant. Find the last report in  ⁠⁠Security at Slite⁠ .


EU Hosting

Customer data is hosted in European servers, and we use LLMs hosted on European servers as well.


GDPR compliance

Personal information is maintained and secured in accordance with the EU's General Data Protection Regulation (GDPR).


Security at our core

Customer data is encrypted at rest with AES 256 and in transit with TLS 1.2+.
For most of the sources, we support ACL based on the user email address so that your teammates only can get answers based on document they can access.

Incident Management

We maintain a comprehensive incident response plan that includes:
  • Fast notification of security breaches
  • Clear communication procedures
  • Detailed investigation and documentation

Find more at  ⁠⁠Security at Slite⁠ , and for any security-related questions or concerns, please contact our  security team . We're committed to maintaining the highest standards of security and protecting your data.

Red Question MarkFAQ

Is Super available in languages other than English?

Yes, Super works with multiple languages.
  • You can ask your question in any language.
  • You'll receive answers in the same language as your question (translating whatever information it found to answer your question.)

What if the answer cannot be found?

If Super has low confidence that your documents contain a relevant answer, it will tell you that it is unable to answer, rather than producing a low-quality response.

Is my content used to train or teach AI?

Your content is not used in any way for the training of Super's language and AI models. At the end of a question request, there is nothing retained or learned from what it read during processing the answer.

Is any data sent to or processed by a third-party app?

Yes, doc sources are sent to Anthropic's Sonnet 3.5 AI or Gemini 2.0 model (hosted in Europe) to process the answer. You can read more on privacy and data processing in  🔐⁠⁠Privacy at Slite⁠ .