Doc Information and Insights

You can easily get all the metadata associated with a document, and see its usage over time. Let's dive in!

Doc information

If you hover over the top of your customer, you'll see a couple of options, including 'Verify this doc'.

If you click on this option, you'll see some basic information about the document. Including the owner of the document, and depending on your access level to the doc, some options around verification. You'll also see when the doc was last edited, and, if enable, an overview of who has viewed the doc.


If you have writer access to the doc, you'll be able to change the owner of the doc, and update the verification status right from this menu. If this is a document you can only read, you can flag the doc as outdated or request verification. This will notify the owner of the doc, and will help them to improve the content.


Doc insights

Let's say you wrote an important update and you want to verify if it has reached your audience. You can access helpful insights on this by clicking "See more insights." Alternatively, you can also see more insights by clicking the Information button in the top right of your document.

By accessing the doc insights you'll see information about the author, contributors, last update, stats like word count and letter count, as well as an activity log.

On the analytics side, you can slice and dice by looking either at the total number of visits, or unique visitors.

You can also do the same for editors, and for public visits if you shared your document on the web via a  ⁠⁠Public Link⁠ .


Activity log

In the doc insights modal, you can also see an activity log. It will summarise the various actions that happened in the context of this document: creation, new edits and new comments.

Click "See editing history" to view previous doc versions and restore one if you need to. (Head over to  ⁠⁠Document version history⁠  for more details.)


How to see viewers on docs

In order to see the viewers in your doc, you will need to ensure that the Enable list of readers on docs option is enabled in your organization settings. As an admin you can find this option on the General settings.