Public Help Center

By adding public websites to Super, you can instantly search and ask questions about content from external help centers, documentation sites, and other public web resources directly in Super.
This guide will walk you through the key aspects of connecting and using public websites as a data source in Super.

Adding Websites to Super

This is the first step to get started. This section covers how to set up the connection between Super and a public website.

Required Permissions for Setup

To add a website to Super, you must have the necessary permissions.
  • In Super: Permission to add or remove data sources depends on your team's settings. By default, only Admins or Owners can set up a connection. However, a Super Admin can enable a setting to allow all members to add or remove data sources.
  • On the website: No special permissions are required since Super only indexes publicly accessible content. The website must be publicly available on the internet.

Initial Website Connection

To add a website to Super:
    In the sidebar, click Data Sources.
    Find the Public Help Center option and click Add a website.
    Enter the website URL you want to index.
    You can choose to only index that URL or include subpages.
    You can add paths you don't want indexed.
    Click Save to add the website.

How Super Indexes Websites

What We Sync

Here's what gets indexed:
  • Page Content: The main text content of web pages is converted into searchable format.
  • Page Metadata: Title, description, and URL of each page.
  • Page Structure: Hierarchical organization of content for better search context.
We do not sync private or password-protected pages, dynamic content that requires JavaScript execution, or content behind authentication walls.

Refresh Rate

Super automatically checks for website updates every 24 hours and it will include content changes.