User Management

As a workspace owner or admin, you can manage the whole list of users and guests in your account.

Managing members and guests

Go to your workspace settings and select the "Members & guest" section to access these options:
    You'll have access to two lists: - a list of all the members in your account- a list of the guests in your account
    If you have a long list of users, use the search field to reduce it. 
    You can filter the list to only see deleted members or pending invites
    You can see the last activity of your users.
    You can export your list of users in .csv format

Changing a member role

Admins and owners can change the role of each member.

Only the owner can transmit the ownership on the whole workspace.
If you have further questions on the list of roles, see our dedicated article:  ⁠⁠User Roles⁠ 

Removing users

Only admins and owners can delete members from their workspace.
To remove someone from your team, click the Trash icon to the right of their info and role.

What happens to the user's data when the account gets deleted?

  • All the shared docs created by this user in public or private channels will remain available.
  • The docs in their private channel will be sent via backup link, directly to their registered email.
  • They will have 15 days to download their content.
  • The download link will provide a zip file containing their docs.
  • After 15 days, this data will not be retrievable.

After you delete a member

The backup email will also notify the user that their account has been removed from the workspace.