[Template] Slite Guidelines for Readers

For the admin: you can duplicate this doc, add or edit any instructions, remove the blue hint blocks, and add it to your own workspace.
For the admin: you can set this doc (once copied to your own workspace) as the welcome document via General > Workspace defaults. This makes sure that this doc is the first things people see when they land into their new Slite account for the first time.


What is Slite?

Slite is an AI-powered knowledge base that enables teams to effortlessly create, find and manage their company knowledge at scale.

Why have we selected Slite at company name?
For the admin: you can add 2-3 sentences on how your company envisions the use of Slite, and why it is important.


Introduction to Slite



Goals of Slite

For the admin: you can add 1-3 goals here to let people know why you have selected Slite and what you are hoping to achieve with the implementation and rollout → also see:  How to get your team on board .
    .1Slite is here to provide you with a single source of truth so everyone can be more aligned.
    .2Slite removes the ambiguity of not knowing if documentation is up to date and/or can be trusted. 
    .3Slite is designed to help you adopt more asynchronous ways of working and be more autonomous in your day to day.


What can you find in Slite?

For the admin: you can add a couple of examples of information that will be part of Slite.
  • Company and team updates
  • Roadmaps or OKRs
  • SOPs and other procedures or instructions
  • Product information and documentation
  • Project documentation
  • Team meetings


Navigating content


There's three ways to navigate the content in your Slite knowledge base, you can:

  • Use the tree structure on the left-hand side to browse or go to docs you know how to locate,
  • Use Search to locate and open any docs you know are part of your knowledge base,
  • Or, use Ask to ask a question to your knowledge base, almost as if you were tapping a colleague on the shoulder. This is perfect for when you have a question, but do not know if or where information about this topic can be found.


Best Practices for Ask

For the admin: you can replace the example questions with something that is specific to your organisation and use cases. The more specific and recognisable, the better.
When using Ask, try to be as specific as possible with drafting your query. Examples of good questions are:

  • How do I log my days off as a full-time employee in France?
  • Who from the marketing team is working on the Tools Hub project? 
  • How do I process a refund for a customer on our yearly Standard plan?
  • Tell me the advantages of the newly released Slack integration from Slite?



Need Help?

The Red Question Mark in the lower right corner lets you access Slite's Education Center. Here you can get easy access to their Help Center, submit bugs or feature requests, or contact the Slite Support team.